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Ti-Hi
Definition
Ti-Hi describes how cases are stacked on a pallet: Ti (tier) is the number of cases on one layer, and Hi (high) is the number of layers.
What it means
An Australian Food and Grocery Council guide puts it plainly: "TI" refers to tier and "denotes the number of units stacked on one layer of the pallet," while "HI" refers to high or height and "denotes the number of layers stacked on a pallet." A Ti-Hi of 12 x 5 means 12 units per layer and 5 layers, 60 cases in all.[1]
Retailers and distributors specify a Ti-Hi so every pallet of an item is built the same way, which makes receiving, storage and replenishment predictable. The Hi is capped by whichever comes first: the safe weight or the height limit.[2] A pallet built to the wrong Ti-Hi is a common reason for freight rework.
Example
A vendor guide lists an item at Ti-Hi 10 x 6. The warehouse builds each pallet with 10 cases per layer and 6 layers, 60 cases, so the pallet matches the retailer's item data when it is received.
Related
Related terms
- PalletA pallet is a flat, portable platform, usually wood, with a top deck and a bottom structure that lets a stack...Glossary
- RepalletizingRepalletizing is moving freight onto a new or different pallet, or building loose cartons onto pallets, so...Glossary
- Freight ReworkFreight rework is the physical correction of a shipment that a carrier, receiver or retailer will not accept...Glossary
- SSCCAn SSCC (Serial Shipping Container Code) is an 18-digit number that identifies one specific logistic unit...Glossary
Related questions
Related tools
Related guides
Sources
- Australian Food and Grocery Council, “TPF One Page Guide: Data Quality, TIxHI Alignment,” Industry association. Published August 15, 2023. Accessed September 30, 2026.
- SPS Commerce, “Pallet Building 101: TI/HI, Stacking, and Why Retailers Care,” Industry publication. Published June 10, 2026. Accessed September 30, 2026.
General operational information, not legal, customs or regulatory advice. Rules and rates change; confirm current requirements with the agency, carrier or contract that governs your shipment.