RapidShips LLC ("RapidShips," "we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our logistics and warehousing services.
1. Company Information
RapidShips LLC
25A Cotters Lane
East Brunswick, NJ 08816
United States
If you have any questions regarding this Privacy Policy, please contact us using the information available on our website.
2. Information We Collect
We may collect the following information:
Personal Information
- Name
- Company name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
- Business information
- Tax identification information when required
Shipment Information
- Pickup locations
- Delivery locations
- Freight descriptions
- Inventory information
- Container information
- Warehouse records
- Purchase orders
- Bills of Lading
- Tracking information
Website Information
When visiting our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage
- Pages visited
- Date and time of access
- Referral source
3. How We Use Your Information
We use collected information to:
- Provide logistics services
- Process storage requests
- Coordinate shipments
- Respond to inquiries
- Prepare quotations
- Process payments
- Improve customer service
- Improve our website
- Send invoices
- Send shipment updates
- Comply with legal obligations
- Prevent fraud and unauthorized activity
- Maintain operational security
4. Cookies and Analytics
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Measure marketing effectiveness
- Enhance user experience
You may disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
RapidShips does not sell your personal information.
We may share information only when necessary with:
- Transportation carriers
- Warehouse partners
- Payment processors
- Software providers
- Government agencies when legally required
- Insurance providers
- Professional advisors, including attorneys and accountants
- Service providers assisting in business operations
All third parties are expected to maintain the confidentiality of your information.
6. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain customer information only as long as necessary to:
- Provide requested services
- Maintain business records
- Meet legal, tax, accounting, and regulatory obligations
- Resolve disputes
- Enforce our agreements
When information is no longer needed, it will be securely deleted or anonymized where practical.
8. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request a copy of your information
- Object to certain processing activities
- Withdraw consent where applicable
We will respond to eligible requests in accordance with applicable law.
9. Children's Privacy
Our services are intended for businesses and individuals who are at least 18 years of age.
We do not knowingly collect personal information from children under 13 years of age.
10. Third-Party Websites
Our website may contain links to third-party websites. RapidShips is not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.
11. Marketing Communications
If you subscribe to our newsletters or marketing communications, we may send information regarding:
- Company updates
- Service announcements
- Promotions
- Industry news
- Logistics insights
You may opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.
12. California Privacy Notice
If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know what personal information we collect, request deletion of eligible personal information, and request correction of inaccurate personal information. RapidShips does not sell personal information.
13. Changes to This Privacy Policy
RapidShips may update this Privacy Policy from time to time. Changes become effective when posted on our website. We encourage users to review this page periodically.
14. Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
RapidShips LLC
25A Cotters Lane
East Brunswick, NJ 08816
United States
By using our website or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.